Updates to shipping will be posted as guidelines related to COVID-19 are made in the areas we operate in. We thank you in advance for your patience and understanding through this fluid time.
April 2020: Update from DHL Express on delivery schedule related to COVID19
MeganKyle jewellery is carefully made, ensuring both the beauty and integrity of the item. Many pieces are hand-crafted by global artisans and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 7 days of placing your order. Most in stock items ship within 1-3 days.
We do not ship on Saturdays, Sundays or Holidays.
Please note that delivery dates are not guaranteed in the event of service interuptions or failures caused by events beyond the control of megankyle.com. Such as, but not limited to interuptions of our transportation systems or the services provided by our carriers, your bank or credit card.
We ship FREE to Canada using Canada Post Regular Parcel service on all orders over $150.00 CDN. We ship FREE to the USA using DHL Express on all orders over $250.00 CDN. Shipping to the USA using DHL Express is available for a flat rate of $35.00 on all orders up to $250 CDN. International shipping using DHL is available for a flat rate of $45.00.
Shipping & Handling Rates
Canada: FREE (Regular Parcel) shipping on all orders over $150.00***use code FREESHIP150***
Canada: $15.00 (Regular Parcel 7-10 business days) on orders up to $150.00 CDN
USA: $35.00 DHL Express 3 - 5 day delivery on orders up $250.00 CDN
USA: FREE DHL Express shipping on all orders over $250.00 CDN ***use code FREESHIP250 ***
International: $45.00 DHL Express 3 - 5 day shipping
Canada Express : $30.00 (3-5 business days)
USA Express (1 day): Contact for estimate based on location and parcel weight
International Express: Contact for estimate based on location and parcel weight
** Delivery standards are for items sent between most major urban centres and depend on origin and destination. Delivery standards are in business days, not calendar days. **
If you do not receive your order within the suggested shipping time, please contact MeganKyle at (403) 616-0735.
Ordering & Payment
In Canada, after you submit your order, you will receive an order confirmation number email. When your order is shipped you will receive an order fulfilled email containing a tracking number for you to check on your parcels estimated arrival time.
Your total will be calculated in Canadian (CDN) dollars. When ordering within Canada your applicable provincial taxes will be calculated and included. In Canada taxes are based on the province in which you reside: Ontario 13% HST, British Columbia 12% HST, Nova Scotia 15% HST, New Brunswick 13% HST and Newfoundland 13% HST. All other provinces will be charged 5% GST.
International (including USA)
International orders will receive an order confirmation email after submitting an order. When your international order is shipped you will receive an order fulfilled email containing a tracking number for you to check on your parcel’s estimated arrival time.
Your total will be calculated in Canadian (CDN) dollars. When ordering internationally your total will not be inclusive of duties and taxes from Canada to your selected international destination. If applicable, those duties will be assessed upon delivery and must be paid by the order recipient. Therefore, you may be subject to import fees or taxes based on the laws of your local jurisdiction. MeganKyle Inc. has no control over these laws and how they are enforced.
We accept the following methods of payment: Visa, MasterCard, American Express, Discover and PayPal.
Items are charged to your credit card at time of purchase. Your credit card company will calculate the current exchange rate automatically.
Duties & Taxes
Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
We want you to buy with confidence at MeganKyle. That is why we guarantee that your information will not be sold to third parties and will be used solely by our company.
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